When adding or updating listings on eBay you lot may occasionally see listing errors or warnings back from eBay:

category doesn't accept variations

The tabular array below lists the most common errors/warning messages from eBay, and what you tin can do to resolve them, to ensure any affected product(s) are listed successfully on eBay.

Error Message

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is because the eBay category that the products information technology is mapped to does non allow products with variations to be listed within it.

To resolve this, you lot will need to remap the product to a category that does back up variations.

  • From the production page in eBayLINK, click the Edit button, in the Categories section, click "Add new mapping"
  • Detect some other suitable category which has the following symbol:
  • Click salve mapping, which will bring you dorsum to the Product page,
  • Finally, click update to commit the changes and become to the dashboard and click the "update market place" button.

Check back once that has been completed to ensure the production is listed / updated.

For a list of eBay categories that allow variations, see this eBay article, Which categories tin can take listings with variations?

 
Buyers love large photos that clearly testify the item, so please upload high-resolution photos that are at least 500 pixels on the longest side

 Essentially the image or images supplied do not run across eBay'southward requirements, which are

Nosotros've got a few uncomplicated rules and recommendations for using pictures on eBay: (full article)

Rules
All listings* on eBay.com.au and virtually other eBay sites must meet these requirements

  • Every listing must have at to the lowest degree ane photo.

  • Photos need to be at least 500 pixels on the longest side.

  • You can't utilize a catalogue or stock photo if you lot're listing an particular as 'used'.
Recommendations
To make sure buyers go a good wait at the item they're thinking about purchasing

  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Go on your images clean – no text, borders or uncluttered backgrounds.

  • Use watermarks sparingly – make sure they don't distract a heir-apparent's eye from your product.

Other best practice tips:

  • We recommend uploading photos as a .jpg file, but yous can upload photos in whatever of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, information technology should have a quality of 90 or higher on the 0-99 JPEG quality scale. We'll then optimise it for display in your list.

  • Before you start uploading, rename your photograph files with names that volition assistance you lot recollect what they are, and put them in a folder on your calculator where you tin can find them quickly and easily in case you demand them once again.


Visit the Seller Heart to acquire more virtually using peachy pictures and photo quality recommendations.

For more information on other requirements for sellers and tips on how to run into – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not match with the variation specifics of the variations on the detail.

 There are 2 possible reasons for getting this fault on a product:
  1. An originally single variant product is now being sent as a multi-variant production - eBay will not let this and then the product needs to be completely ended, deleted and re-listed.
  2. The variation information for the product from the eCommerce shop is non good specially good e.g. different aspect names in dissimilar variants.

So, it would have originally listed fine only now is not getting updated due to failing the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU item should be different
eBay will show the to a higher place error message/s on your products in Omnivore if you try to add an item specific which has the same name as the product variation proper noun. Size and Colour are mutual examples only this can be other names every bit well. Please meet this article on the steps needed to gear up this problem
 
A production cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't back up variations.

For whatsoever products with this error we need to delete/purge the item from eBay, delete the category mapping for them to re-list.

Y'all will demand to submit a back up request to have this done.

 
UPC should simply comprise digits
 If your products show an eBay validation error like this:

"ebay validation error: UPC should but incorporate digits" and it is followed past scientific annotation.

It means that an update has gone wrong somewhere, nigh likely while updating Product Identifiers in your store via re-create/paste from Microsoft Excel which changed number field for this Product identifier eastward.g. UPC to this "9.111E+12".

This eBay validation error tin can also occur if your UPC contains non numeric characters, e.g. 14500-459-1111, these should be removed.

You can also become this fault with UPC'southward containing letters, eg when the SKU or the MPN has been placed in the UPC field, once more either remove UPC or update it with the correct ane.

More information most UPC tin can be plant hither: https://en.wikipedia.org/wiki/Universal_Product_Code

Delight cheque this data on your shop and correct it, one time washed, go to the dashboard and click "Sync at present" to refresh the information.

For more information about Excel issue meet this commodity. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-as-scientific-notation-even-later on-chan


You can cheque GTIN existence here
https://gepir.gs1.org/alphabetize.php/search-past-gtin

Listings having an eBay validation error volition not exist updated or listed on eBay until the mistake is resolved. 

Your PayPal electronic mail address was not constitute
 This error means that the PayPal address provided cannot be constitute / verified by eBay / PayPal.

At the fourth dimension of creating a listing, eBay confirms that the Paypal account supplied in the payment concern policy is:

  • Verified premium account OR
  • Verified business organization account

Please ensure that the correct address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.


Information technology could be as simple equally a child account has been linked, which isn't allowed to write transactions against the parent.

In curt, if the email address is typographically the aforementioned betwixt our system and the payment business organization policy; and so the retailer will demand to ostend with PayPal every bit to why it may not be coming up

No listings tin exist made on eBay until this is resolved. 


You must have a valid PayPal Business relationship in practiced standing to require immediate payment.
This error means that the PayPal accost provided cannot be verified as being in good standing past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal business relationship supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Delight ensure that the correct accost has been entered into Settings>eBay Australia>General and nether the heading Your Details in the PayPal User ID field.

It could be every bit simple every bit a child account has been linked, which isn't allowed to write transactions against the parent. It may be the PayPal account is not a business account.

In short the retailer will need to confirm with PayPal as to why it is not in proficient continuing.


No listings tin can be made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled every bit Variant
The tags                                      Band Size                                    is/are disabled every bit Variant
The tags                                      Style                                    is/are disabled as Variant
The tags                                      Quantity                                    is/are disabled as Variant
The tags                                      Blazon                                    is/are disabled as Variant
 The mistake occurs because eBay restricts the use of sure words/values, as the name for a variant attribute under a particular category.

For example, on eBay AU nether the category "Baby » Nursery Bedding » Sleeping Bags & Sleepsacks", you are not allowed to utilize a value of "Size" every bit a variant attribute name. This is because eBay has reserved "Size" as an Item Specific for that category.

The fastest way to resolve the issue is to rename aspect for the variant (eastward.g. use "Production Size" instead of "Size").

 
variants exercise not have unique attributes
 This fault occurs when some of the variations you are trying to listing in a multi-variation listing, have  the same variation value. (e.g. you lot have more than than 1 variant with size = 9)

Check that the variation values are all unique for your product variants.

 
The detail can't exist listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your list may contain titles and/or a description which comprise illegal words, or your eBay account may not be up to standard to proceed listing.

Check your title/clarification for prohibited words. Meet eBay's offensive policy.

Some eBay sites will besides block titles/descriptions containing Brand/Copyright names or alien information. Eg. mentioning Apple in a description of a Androidproduct (This policy can vary between eBay sites).

Try deleting your description and adding limited data to exam this issue. Yous should as well contact eBay directly to ensure your account is not express or restricted in whatsoever manner.

 
Missing name in the variation specifics or variation specifics set.; zeroed out
 The crusade for this error could be one of the post-obit:
  • When 1 or more of the product variations is missing the appropriate data. For example if ane or more than of the production variations is missing the colour or size information. Check all variants of the product to ensure they all have the required variation data.
  • If you have modified the value of the variation characterization used by the production. For example, if the variation label was initially called "Color", only y'all have since changed information technology to be "Colour". The only manner is to resolve this error is to end the eBay list, and so listing the product as a new eBay listing.
  • You accept added or deleted product variations
 
The UPC field is missing. Please add UPC to the listing and try over again.

or

 For some products, eBay requires that a UPC number be provided when list a production.

A UPC (Universal Production Code) is a barcode symbology that is widely used in the United States, Canada, United kingdom, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. Information technology consists of 12 numeric digits, that are uniquely assigned to each trade item.

To add together UPC's to your listings, delight add information technology to your eCommerce platform. Our organisation will sync and import the details and add it to your eBay listings.

If you lot do not have UPC values for your product(s) please leave the UPC field empty in your eCommerce platform.

You tin check GTIN beingness hither
https://gepir.gs1.org/index.php/search-by-gtin

 
You're non immune to revise ended listings.
 An eBay listing for this product previously existed just has since been ended on eBay for some reason.
To resolve, you lot need to first end the listing in our organisation, then upload to eBay as a new list.		 
It looks similar you've reached the amount you can list. You can list upward to <$xxxxx> in total sales this month. Request to list more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Please see the post-obit eBay page for further information on selling limits and how to request an increment from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Considering you've specified Local Pickup Only for this particular, you can't require immediate payment.
 This fault can occur when ane or more of the default eBay Business Policies are missing.

Our system expects/creates the post-obit eBay Business Policies, named exactly as per below:

  • Postage Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

e.g.

Note: the eBay Concern Policies must be named exactly equally in a higher place, every bit it is instance sensitive.

To check this, log into your eBay business relationship and go to:

  • My eBay
  • Hover over the "Account" tab and select "Concern Policies".

If whatsoever are missing, please create and name them as per the above.

 
The email address you entered isn't linked to a PayPal account. If you lot don't have a PayPal business relationship, you'll need to set one up with this e-mail address so that buyers can pay you.
 Please check the following:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Business organization Policy.
    due east.one thousand.
  2. Make certain your PayPal address is entered and spelled correctly in your automated payment method.
  3. Confirm your email address with Paypal.
  4. Make sure your PayPal address is correct in our system: become to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If yous receive an fault relating to PayPal then it is an issue with your PayPal account.		 
                  Before you tin can listing this item we demand some additional information to create a seller'south business relationship.
This eBay mistake can occur when your eBay account is missing an automatic payment method for eBay fees.

It can likewise be returned by eBay, if you lot accept an expired credit card designated as your automatic payment method on eBay.

To add/modify an automatic payment method on your eBay seller business relationship:

  1. Login to your eBay seller account.
  2. Go to "My eBay --> Account --> Seller Account".
  3. Click the "Automatic Payment Method" link to add/modify the automatic payment method for your eBay business relationship.
    e.g.

Farther information on eBay automatic payment methods can be found here.

 
The item specific                  For sale past                  is missing. Add For sale past to this listing, enter a valid value, and ...
 This eBay error tin occur when yous have mapped your product to an eBay category that has mandatory Particular Specifics.

For example, if you lot had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you have set the Item Specific named "For auction by".

e.thou.

Note: the red asterix (*) next to the item specific "For sale by" which indicates it's a required field.

Typically it may be that you product has been incorrectly mapped to the wrong eBay category.

The fastest mode to resolve the effect is to re-map your product to the correct, or a more relevant eBay category.

 
Only single quantity items can be listed in the category selected.
 On eBay, certain categories only let sellers to list items in single quantities.

For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the outcome, either limit the eBay quantity of the item to "1", or alternatively y'all tin attempt mapping the product to a more than relevant eBay category.

 
Seller is non eligible to listing a discounted item.
 This eBay warning means that your eBay account is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay only enables this feature for sellers information technology has vetted/qualified.

This warning doesn't forestall your products from listing on eBay, but products with a sale or strike-through toll, will not be brandish every bit "on sale" by eBay on your listings.

e.g. the following pricing fields "You save" and "At present" will not exist displayed on your eBay listings, even if the particular is on sale.

You must get approved by eBay to participate in eBay'southward Strike-Through Pricing Program. Strike Through Pricing (STP) is commonly reserved for managed accounts only so to request that it exist enabled, please contact your eBay account manager.
Marketplace Product Variant SKUs are not unique
 There are two possible reasons for getting this error on a production:
  1. An originally single variant product is now being sent equally a multi-variant product - eBay will not allow this then the production needs to be completely ended, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Go to each product page in eBaylink that has the fault and deleted the production.
    Go to the Dashboard and first a fresh import from your eCommerce store.
  2. The variation data for the product from the eCommerce shop is not adept particularly good e.1000. different attribute names in unlike variants.

So, it would have originally listed fine but now is not getting updated due to failing the validation rules.
validation fault = VariationSpecificsSet container (Detail.Variations.VariationSpecificsSet) is required to list a Multi-SKU particular.
 This error is similar to two validation errors mentioned above.  It happens when products in your Ecommerce store were unmarried variant but them become mulit-variant or vice versa.

There are 2 possible reasons for getting this error on a product:

  1. An originally unmarried variant production is now being sent every bit a multi-variant product - eBay will not allow this and then the product needs to be completely ended, deleted and re-listed.
  2. The variation information for the production from the eCommerce store is non good particularly good e.yard. different aspect names in dissimilar variants.

Then, it would have originally listed fine but now is not getting updated due to failing the validation rules.
AND
If you have products that have this fault then it is likely that your product has been set in your eCommerce store as a product with variations/options (eBay phone call this Multi-SKU) then eBay is expecting a variation only you don't have them.

Bank check in your eCommerce shop for the products to come across if there are variations and remove them if they are not required.

For example, often in Shopify the variation is called 'Championship'. To resolve this, in your Shopify Store, Go into the production section of one of the products and under 'variants' remove whatsoever variations if these products don't come with variations.

You should also double-check in the product page in our organization, under Variations.

If there is only one variation, so Variation Name should be empty, ie no options are defined. If you practice have options, and then at least ii singled-out values should be provided.

Once you take fabricated changes in your eCommerce store go to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay.

Input data for tag <Detail.PictureDetails.PictureURL[1]> is invalid or missing. Delight cheque API documentation.		 This is usually caused by a infinite in the image URL, which causes eBay to refuse it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the image name and run a full sycn to update the product and marketplace.

The underscore character is also not a valid character
piicture proper noun should simply  comprise the ASCII letters 'a' through 'z' (in a case-insensitive mode), the digits '0' through 'nine', and the hyphen ('-')"
At to the lowest degree one valid postage service must be specified.
 This is ordinarily caused by a missing business organisation policy inside eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Check for errors similar this
and ensure you have a matching eBay Business organization Policy for the aircraft method in Omnivore as per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy only allows HTTPS resources in listings
This is commonly caused by providing an http URL for your logo

To resolve change the URL to https: as per
Can I Modify The Logo In My Production Listing Page?
Currency is unchangeable when revising or relisting an item. This fault can occur if the product is a indistinguishable listing.  If y'all come across this error on a production check and be sure that  you do not have a manual list on eBay that is really a duplicate products.

It is best to search using the SKU or the product title.

If you lot did take manual listings on eBay when you lot started using Omnivore and you did not link them all so you may have duplicates.

The just way to set up this error is to correctly end your duplicate listings on eBay.

A full list of eBay errors tin can likewise exist found here:

http://programmer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm